Following the previous Friendly User Test approval for the high-speed connector in June 2023, technology manufacturer RISE (Research Industrial Systems Engineering) has received further approval from gematik to carry out Friendly User Tests of the RISE TI-Gateway. The TI-Gateway application is intended to provide healthcare providers with a secure connection to the telematics infrastructure (TI) and offer a hardware-free alternative to the connection via connectors. The aim is to bring an optimized and stable solution for the TI-Gateway application to the market that takes user requirements and experience into account.

With the TI-Gateway, RISE provides service providers with a well-functioning and scalable solution for connecting to the TI - which works without the need for hardware (connector) at the service provider's premises. As part of the Friendly User Test, RISE is currently working with hospitals, doctors and dentists to gather experience in a real environment in order to accelerate the broad rollout of the application via the TI-Gateway quickly and in parallel with full approval. Full approval for the rollout of the RISE TI-Gateway is expected in the coming weeks.

Technical implementation by RISE

The TI-Gateway seamlessly connects service providers to the RISE high-speed connector and the TI using an access module. This enables efficient and cost-effective integration, especially for large facilities such as hospitals and care homes, but also for medical practices and mobile user groups such as midwives and nursing staff.

The RISE TI-Gateway offers flexible access to the TI without specific hardware and is seamlessly integrated into the customer's environment via a gematik-approved connection. The RISE high-speed connector has a stable and redundant connection to the telematics infrastructure via a secure central access point (SZZP). In addition, operation from our data center is designed for geo-redundancy, i.e. the use of two data centers at different locations in Germany that have the same data status and can take over the function of the other at any time. This makes failures less likely and restoring operations easier and faster.

Efficient and high-performance solution for connecting to the TI for medical facilities Using the TI-Gateway significantly simplifies the connection to the telematics infrastructure (TI), making digital applications more accessible. Service providers do not need hardware such as single-box connectors on site. Maintenance and operation are shifted to the data center and taken over by the provider, saving medical facilities considerable costs and installation effort. The TI-Gateway can replace several single-box connectors thanks to its significantly higher performance and is scalable according to the customer's requirements. The redundant service in the data center also increases reliability.

Dr. Christian Schanes, member of the RISE management board: "We are looking forward to a new generation of connection to the TI that offers our customers greater reliability and resilience through our operation and service - an immense advantage, especially for hospitals and new user groups such as midwives and nursing. Thanks to the experience we have already gained with TI as a Service, we can now offer our customers a user-proven solution."

Concept of the Friendly User Test

The aim of the Friendly User Test is to develop usable solutions for the architectural solutions designed by gematik for the telematics infrastructure (TI). The collected feedback and observations from the Friendly User Test are analyzed to identify problem areas and suggest improvements. The aim is to improve the user experience and minimize user errors, thereby ensuring that the end product meets user requirements. To this end, the Friendly User Test involves customers, manufacturers and gematik working hand in hand in the background if changes need to be made to the specification.

More information: ti-gateway.de (German)

About RISE (Research Industrial Systems Engineering):

Since 2006, RISE has played a leading role in the development of the telematics infrastructure (TI) in the German healthcare system and has brought numerous components and services to approval. RISE is currently responsible for the ongoing expansion of the RISE connector, the development of 25 million highly secure patient records for more than 80 health insurance companies, a service for secure e-mail communication between doctors (KIM), the TI's central identity provider (IDP) for access control to specialist services such as electronic prescriptions (e-prescriptions), several federated IDPs and other special components in the TI. RISE supplies medical practices, pharmacies and hospitals with infrastructure software and provides end-to-end maintenance and further development. In addition to ePA deliveries to statutory health insurers, RISE equips a growing number of private health insurance customers with ePA technology and federated IDPs.

RISE enables partners to be solid innovators and digital transformers while integrating good old process and legacy knowledge from established companies and institutions.

RISE supplies business partners as a technology manufacturer or integrator and generally leaves the broadband communication to its customers and partners.