Insurance

RISE's experience ranges from card infrastructure for the insured to digital IDs and electronic patient files (ePA) or the administration and calculation of pension entitlements. In-house hardware development provides the necessary infrastructure for doctors and pharmacies, while RISE's data centres ensure operations.

IT in the insurance and pension sector

In today's society, health and pension systems increasingly rely on technology to process data, manage contributions, deliver benefits and prevent fraud. For example, the digital capture and processing of patient data facilitates access to medical records and makes administrative processes more efficient.

IT enables insurers to keep track of a member's health history, process benefits faster and more accurately, and optimise treatment plans. IT also supports telemedicine, which can improve access to healthcare services, especially in remote or underserved areas.

In pension insurance, IT is used to calculate contributions, manage pension payments and facilitate communication between policyholders and insurers. This creates greater transparency for patients and citizens in all areas.

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Security a key factor in personal data processing

Security is the key word when it comes to processing personal data. In today's connected world, it is essential for us to guarantee the integrity, availability and confidentiality of your data. As IT experts, we are aware of the challenges and use multi-layered security mechanisms not only to comply with all legal requirements, such as the General Data Protection Regulation (GDPR), but also to strengthen your trust in our services. Our security strategy is based on advanced encryption technologies, robust authentication methods and regular penetration testing. These measures ensure that your data is protected at all times.

AI in the insurance sector

Particularly in administrative processes, AI can not only streamline but also accelerate processing by pre-classifying or assisting decision-making.

FALLBEISPIEL

Pension insurance

Insurance companies receive millions of documents from their customers every year. The majority of these arrive by regular mail and are then scanned for further processing. Each document is manually assigned to a document type (e.g. application, notification, invoice, proof of income, etc.) by an employee and can then be further specified with keywords.

Our AI solution takes over this manual task and performs the appropriate pre-categorisation. The AI model takes the individual PDFs and tries to identify the document type and the keywords that can be used to describe the document in more detail, based on both visual features and any text information (OCR) in the PDF. This means that the manual process is replaced by a final approval process.

AI can also support the decision-making process for claims. Whether it is a disability pension, invalidity pension, carer's allowance or rehabilitation, AI can make a preliminary decision based on similar cases using the documents and expert reports submitted, thus supporting the final decision in the decision-making process.

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A diverse portfolio

The breadth of our portfolio is impressively demonstrated by the leap from insurance to sport.

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